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Website Checklist
As many businesses are introducing its digital presence, many of which are unable to exploits the full benefits of it. Wan (2000) suggested that the advantages of internet businesses are elusive, simply develop a company website on the internet does not always ensure the company a competitive advantage. The relationship between the website features and business objective must be established. Moreover, the purpose of the website design must align with customer interest since they possess different motivation while accessing different type of websites (Go et al., 2016).
In the digital world, website is important for every business. It is considered a part of digital marketing strategy that helps the company to deliver effective experiences across a range of platform (Chaffey and Smith, 2017). According to Velocity consultancy (2021) the benefits of websites are;
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Generate leads/ Increasing sale
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Improve brand credibility
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Strengthen brand awareness
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Improve customer experience
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Attract organic traffic
Widmer (2019) stated that good website must excel in both categories; form and function. For businesses, especially in the current hyper-competitive environment, it is vital to consider implementing a high standard of design quality and service quality since they are essential factors that influence customer’s trust and satisfaction which ultimately led to their repurchase intention (Zhou et al., 2009).
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The website quality can be maintained and ensure that they are up to the standard by following the website checklist. Therefore, using website checklist created by logic solution (2022), Uniqlo official website will be analyzed.
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Aesthetic
Uniqlo website are well organized using customer-friendly layout, color and website design
Clear objective
Uniqlo website contain the brand mission and it business purpose
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Social media channel & useful information for customer
At the bottom of Uniqlo website, useful information about the brand and social media links are present in an organized manner
Sale promotion & Website security
The website include a pop-up page that remind customer of the on-going sale. Furthermore, the lock symbol in front of the website URL indicated that the website is safe and secured
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Customer support
Customer support section are present toward the bottom of Uniqlo website
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Search Engine Optimization
Uniqlo website represent high-standard SEO website by appearing as the first result in Google
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Different class and types
The products are present in an organized types and product categories. Allowing customer to access and browse through easily